Indigenous Services
Victim Services of Haldimand Norfolk and the Mississaugas of the Credit First Nation is committed to providing culturally safe, respectful, and trauma-informed support to Indigenous individuals, families, and communities. We recognize the ongoing impacts of colonialism, systemic harm, and intergenerational trauma, and we strive to offer services that honour Indigenous identities, traditions, and ways of healing.
Our approach is grounded in respect, choice, and collaboration. We understand that each person’s lived experience is unique, and we work alongside individuals to provide support that aligns with their needs, values, and cultural preferences.
Culturally Safe Emotional Support
Non-judgmental, compassionate support that respects identity and lived experience
Trauma-informed care grounded in cultural awareness
Referrals to Elders, Knowledge Keepers, and traditional healing supports (where available)
Crisis Response & Immediate Support
24/7 crisis response in partnership with police and emergency services
On-scene emotional and practical support during traumatic incidents
Short-term follow-up care to ensure safety and stability
Safety Planning
Personalized safety planning for individuals and families
Consideration of cultural, community, and geographic factors
Support in identifying safe supports within family or community networks
System Navigation & Advocacy
Guidance through police, court, and victim services processes
Information about rights, options, and available programs
Advocacy and accompaniment during appointments or proceedings (when available)
Referrals & Community Connections
Connections to Indigenous-specific services and supports
Referrals to health care, housing, counselling, and social services
Support accessing culturally relevant programs and community resources
Our Commitment
We are committed to building strong relationships with Indigenous communities, including the Mississaugas of the Credit First Nation, and to working in partnership with local organizations to ensure services are responsive, inclusive, and culturally meaningful.
We respect your right to make your own choices. You do not have to report to police to receive our support, and all services are confidential.
Accessing Support
If you or someone you know needs support, you can contact us directly to request assistance or ask for culturally specific support at 1-800-264-6671.